Wednesday, August 11, 2010

Bike Update!

I just received word that my TT frame's return authorization was accepted and a replacement is en route. I hope to have the bike built back up by the middle of next week. Awesome news!

In the meantime, I've been riding my road bike - which, for all intents and purposes, is the better of bike of the two. But I need to spend as much time as possible over the next four months in that time-trial position. Before losing these two weeks, I had been splitting my time between the P3 and the TCR, but now... it might be time to retire the Giant for a little while.

Backtracking a bit, I bought this bike at Shop A. When I found out it needed to be warrantied, I took it back to them. They told me they no longer deal Cervelo bikes, so they couldn't handle the warranty. They told me to take it to another dealer, so I took it around the corner to Shop B. They are handling everything well, but they want to charge me $150 to break down the old bike and build up the replacement.

Hmm. Seems a bit ridiculous to charge me $150 when the whole reason this is happening is the manufacturer's fault... though I do understand that Shop B needs to cover their labor costs somehow. Who should have to pay for this? I'm thinking the original shop (A) should spot me the $150.